Shipping policy
Items are currently PRE-ORDER. Shipping time can take 6-8 weeks, especially for custom items.
ORDER PROCESSING
- Made-to-order items: Please allow up to 6-8 weeks for production before shipping.
- Ready-to-ship items: Ship within 3-5 business days unless noted otherwise.
- You'll receive a shipping confirmation email with tracking once your order has been processed.
SHIPPING
- All orders are shipped via UPS with tracking.
- Wacovki is not responsible for lost, stolen, or delayed packages once shipped. Please contact the carrier directly.
- If a package is marked as delivered but you didn't receive it, email us at wacovki@gmail.com within 48 hours.
CUSTOM ORDERS - Full payment is required upfront. Custom orders are non-refundable.
- Changes cannot be made once production has started.
- Rush orders (4 Day TAT) are subject to availability. Customer must pay shipping.